Submit a request

How can we help?

Certificates (COI) and Documents

How do I get a Certificate of Insurance (COI)?
Can I request more than one certificate?
How do I add a certificate holder to my COI?
How do I list an additional insured on the certificate for my general liability policy?
How do I list an additional insured on the certificate for my workers' compensation policy? 
I need a certificate, and the COI link isn’t working. Can you help?
Where can I get copies of my policy documents?
How can I add a waiver of subrogation to my COI?
How do I get a copy of my “loss history” or “loss runs?”

Cancellations

I want to cancel my policy. How can I do this?
Can I cancel at any time?
I have a workers' compensation policy; what happens after I cancel?
I canceled my workers’ compensation policy. Will I get a refund?
My policy was canceled, but I still wanted the coverage. Can it be reinstated?

Policy Updates/Endorsements

My company payroll has changed (e.g., I hired/removed employees). What do I need to do?
How do I update my policy information? My business details are incorrect.
My policy requirements have changed. How can I amend my coverage?
How long do policy updates/endorsements take to process? 
How do I add a waiver of subrogation to my current policy?

Audits

I’m being contacted about an audit. What is this about?
I have questions about the audit; who should I contact?
I don’t understand my audit result. Will you help me?

Billing

How do I update my billing information?

Claims

How do I file a claim?
What is the status of my claim?

Renewals

How long is my policy term?
When does my policy renew?
I don’t want to renew my policy. What should I do?
How do I pay for my policy renewal?

Needing New or Additional Coverage

I’m looking for a new policy or to add another type of small business insurance through Huckleberry. Can you assist me?

Have a question?